KoraCloud privacy policy

Effective as of June 10, 2026

1. General Provisions
1.1. The purpose of the Privacy Policy is to provide information about the purpose, scope, protection, and processing period of the processing of personal data of natural persons at the time of data acquisition and when processing the personal data of the data subject.
1.2. The Privacy Policy applies to all cases when SIA KoraCloud, registration number 40 203 638 511, legal address Satiksmes iela 45−13, Jelgava, LV-3007, e-mail: info@koracloud.lv (hereinafter also — "Data Controller" or SIA KoraCloud) (hereinafter — Data Controller) processes the personal data of natural persons (hereinafter also Data Subject or you) as a Data Controller, providing decoration services, carrying out trade of goods in the SIA KoraCloud online store and using the website https://KoraCloud.lv (hereinafter — Website) or communicating with Data Subjects in any other way, fulfilling orders, organizing delivery.
1.3. SIA KoraCloud processes personal data in accordance with this Privacy Policy and in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter — Regulation), the Personal Data Processing Law, as well as related international and national legislation.
1.4. SIA KoraCloud is committed to protecting and respecting your privacy. Please read this Privacy Policy carefully to understand our data processing procedures and practices.
1.5. The Privacy Policy is effective from the moment of its adoption, which is indicated at the top. SIA KoraCloud has the right to unilaterally make changes to the Privacy Policy. In case of changes, the updated Privacy Policy will be published on the Website.

2. Which personal data does SIA KoraCloud process?
2.1. Name, surname, phone number, e-mail address, delivery address, billing details.

3. Why does SIA KoraCloud process data?
3.1. To provide decoration services;
3.2. For compliance with billing and accounting regulations;
3.3. To ensure quality and convenient shopping in the SIA KoraCloud online store;
3.4. SIA KoraCloud does not collect or store information about debit cards and credit cards.

4. Data storage duration
4.1. Accounting documents related to the settlement with clients: 5 years;
4.2. Personal data is stored for as long as there is a legal basis.

5. Your rights as a Data Subject
5.1. To exercise your rights regarding the processing of personal data, you can contact us by writing to the e-mail info@koracloud.lv.
5.2. Your rights as a data subject include the following rights:
5.2.1. to request access to your personal data;
5.2.2. to request the correction of personal data;
5.2.3. to request the deletion of personal data;
5.2.4. to request the restriction of the processing of personal data;
5.2.5. to object to the processing of personal data if it is carried out based on legitimate interest, or if the processing is necessary for the performance of official duties (in accordance with Article 6(1)(e) of the General Data Protection Regulation);
5.2.6. to withdraw consent if the processing of personal data is based on consent;
5.3. In the cases of violation of personal data processing specified in the legislation, the Data Subject or their authorized representative has the right to file a relevant complaint with the Data State Inspectorate, Elijas iela 17, Latgales priekšpilsēta, Riga, LV-1050, e-mail: pasts@dvi.gov.lv, website: https://www.dvi.gov.lv/lv, in the manner prescribed by law.

6. Other provisions
6.1. If the entry of personal data is specified as mandatory before or during the provision of services, the submission of the respective personal data is necessary to conclude a contract between us and you or to perform the relevant contract. Thus, in such cases, the submission of personal data is mandatory, and if it is not carried out, it is impossible to conclude or perform the mentioned contract. If the entry of personal data is not specified as mandatory and you have no other obligation to provide personal data, their provision is voluntary, and a refusal to provide data does not cause you direct negative consequences.

7. Website cookies
7.1. Cookies are files with a small amount of data that are saved on your device when visiting the Website.
7.2. Cookies remember your actions and settings, thus allowing us (as the user and manager of the Website) to provide the best possible user experience. Without cookies, the full functionality of the Website may not be available. Usually, the cookies we use do not collect any personal information.
7.3. In general, we use cookies to make your experience on the Website as convenient as possible and to maintain the functionality of the site. More specifically, we use:
7.3.1. Strictly necessary cookies. These cookies are essential for the use of the Website. Without them, the site would not be usable. These cookies relate to the basic functions of the Website, for example, protection against unauthorized requests from malicious sites. They are stored for 1 year;
7.3.2. Functional cookies. These cookies ensure the intended operation of the Website. For example, we use session cookies that allow the site to remember your choices and recognize you between sessions. These cookies are stored for 2 weeks.
7.3.3. Analytical cookies. To improve the user experience on the Website, evaluate content performance, and fix technical errors, we use analytical cookies, including from third parties, such as Google Analytics and Facebook Pixel. These cookies collect information, such as the number of site visits or repeat visits, and are used to generate aggregated data. Depending on the type of cookie, it may be stored for several days, months, or years.
7.4. Regarding cookies, you have the following rights:
7.4.1. to refuse the use of cookies by not agreeing or withdrawing consent;
7.4.2. to refuse the use of cookies by selecting the appropriate settings in the browser;
7.4.3. to delete already saved cookies on your device.
7.5. Strictly necessary cookies are used in any case, based on our legitimate interest, and do not require your consent, as the use of the Website without them is not possible. It is possible to use the Website without other cookies, but in such a case, it may operate with limited functionality.